Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from www.canadianlendinghub.ca (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We also collect information through each listing and sale purchaser process, including your name, billing address, banking information, email address, phone number and payment information (including credit card numbers and direct deposit information.

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit https://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to facilitate the purchase, sale and financing of the vehicle(s) through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you, screen the listings for potential risk of fraud, and provide the information related to the transaction and advertise our programs with you.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about targeted advertising, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by emailing us at [email protected] and requesting your removal from receiving any advertising.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you create a listing using our online platform, we will maintain your information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Third-Party Websites

Our website and online platforms may contain links to other third-party sites that are not regulated by the terms outlined in this privacy policy. Although we work to ensure that we only link to websites with high privacy standards, this policy will no longer apply once you leave our website and platform. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest you examine the privacy policies on those websites to remain informed regarding the collection, use, sharing and disclosure of your information.

Changes

From time to time, we may amend this privacy policy to reflect any changes to our practices or for other operational, legal, or regulatory reasons. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us Toll-Free: +1 (800) 881-6001.

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